This Privacy Policy describes how The Sandal Handle ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from thesandalhandle.com.au (the "Site").
Information we collect
When you visit the Site, we automatically collect certain information about your device, including your browser, IP address, and time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual pages you view, what websites or search terms referred you, and how you interact with the Site. We refer to this automatically-collected information as "Device Information".
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information".
How we use your information
We use the Order Information to fulfil orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations), communicate with you, screen orders for potential risk or fraud, and (in line with the preferences you have shared with us) provide you with information or advertising relating to our products or services.
Sharing your information
We share your Order Information with third parties to help us provide our services, for example Shopify (our e-commerce platform), payment processors, and shipping carriers. We do not sell your personal information.
Your rights
If you are an Australian resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you would like to exercise this right, please contact us using the information below.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@thesandalhandle.com.au.